Place an Order
While coming in to our shop and selecting from today's flavors is awesome, sometimes you need just the exact right cupcake to make your event perfect. Here's all the info you need on placing a custom order.
Availability for custom orders
We will have limited availability on the following dates:
January 1-8, 2019 (Closed for Winter Break)
January 16-29 (No cake orders)
August 26 - September 2, 2019 (no cake orders)
Call us at 510-301-4757 or fill out the order form below for a quote. We take phone orders during our retail hours. If you would like to reach us on a Monday, or Tuesday, email is best!
Custom orders may be picked up during our retail hours, or at another time by appointment (there may be an extra charge for pickups outside of our retail hours). We also deliver.
If you do not receive a call back the next day we are open, we may not have received your message or been able to hear you phone number clearly, so please try us again.
Please call a week in advance for custom orders. We set our baking schedule for the week on Tuesdays, and we can usually accomodate most orders that are placed and paid for by Monday of the week of your event. As a small shop, we have a limited capacity for custom orders, especially in the summer when we are baking for weddings.
Are you planning a wedding or a large order? WE LOVE WEDDINGS. In fact, we have a whole special page on how to order for weddings.
All custom orders must be prepaid.
Care of your custom cupcakes
Most of our custom orders are baked/finished the night before and refrigerated overnight. We recommend that you allow your order to return to room temperature before consuming (30 minutes for cupcakes, 1 hour for cakes). Avoid leaving your items in the direct sun or in a parked car where it may be too warm.
Items that are not going to be consumed right away should be kept in an airtight container, such as the original packaging wrapped in plastic wrap or a tupperware. To extend the freshness, items may be refrigerated for several days in an airtight container as long as they return to room temperature before consumption.
Standard and Mini Cupcakes have tiered pricing based on flavor. and range from $3.00 to $3.50 for regular size and $1.00 to $1.25 for mini. Our minis are approx 1 1/4" across and are bite-sized. All of the flavors and prices are here.
Minimum order: There is a minimum of 6 per flavor for standard size and 12 per flavor for minis.
Fondant decorations: We are not currently offering fondant toppers for cupcakes. Please consider ordering from Etsy.com
Some organic ingredients and seasonal fruit may increase the price of your order.
Although we specialize in cupcakes, we also make small cakes! Our small cakes start at $40. Complete information on cake sizes and designs is here.
Cake pops we have in the store are $2.50 each. For custom orders, we offer cake pops in Vanilla, Lemon, Chocolate, Red Velvet and Snickerdoodle for $2.50 each, and you may choose the background color and sprinkle color, with a minimum of 12 per combination. Cake pops can be individually wrapped for an additional charge.
We confirm all custom orders by phone or email before accepting payment. All custom orders must be prepaid.
We accept cash, check, and credit cards (over the phone or through Square). All custom orders must be prepaid at the time you place the order.
Delivery is available for $25 to Berkeley, Oakland, Alameda, and $35 to San Francisco (Financial District orders may require curbside delivery). Delivery to surrounding areas is determined by mileage. For large orders, see the Weddings page. Of course, you can always pick up your order at our store during retail hours, and there may be an extra fee for picking up outside of our regular hours. We do not ship orders outside of the San Francisco Bay Area.
Sometimes our delivery driver is not available, especially on short notice. An option is to place your order ahead and have a delivery service pick it up for you, such as Task Rabbit. Click here for $20 off your first delivery with Task Rabbit.